Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

Frequently Asked Questions About Museo Egizio

What are the opening hours of Museo Egizio?

The museum is usually open Tuesday – Friday, and Sunday from 9:00 AM to 6:30 PM with different timings for Mondays and Saturdays.

Is Museo Egizio accessible for visitors with disabilities?

Yes, the museum is fully wheelchair accessible with elevators and ramps throughout.

Are guided tours available at Museo Egizio?

Yes, guided tours are offered in several languages including English, Italian, and French.

Can I take photographs inside Museo Egizio?

Photography is permitted but flash photography is not allowed to protect the exhibits.

Where is Museo Egizio located in Turin?

It is situated in the city center near Piazza San Carlo and the Royal Palace of Turin.

Is Museo Egizio suitable for children?

Yes, children of all ages are welcome but must be accompanied by an adult.

Are pets allowed inside Museo Egizio?

Only service animals are permitted inside the museum; other pets are not allowed.

What is the estimated time needed to visit Museo Egizio?

A typical visit lasts between two to three hours for a thorough exploration of the exhibits.

Is there a café available for visitors at Museo Egizio?

Yes, the museum includes a café offering refreshments and light meals.

Does Museo Egizio have a gift shop?

Yes, there is a gift shop with a variety of souvenirs and educational materials.

What unique artifact is Museo Egizio famous for?

The museum is renowned for the Turin King List, an ancient scroll listing Egyptian pharaohs.

Can I buy tickets online before visiting Museo Egizio?

Yes, tickets can be purchased online to ensure a smooth entry and avoid waiting in queues.